You can unsubscribe from the club by texting STOP to the following number:
Please remember that you will lose any un-used club balance as soon as you unsubscribe.
FREE / BONUS content is only available when you join the Boltblue club. This is clearly mentioned in our terms and conditions and on all our club promotional pages.
To retrieve your login details, simply text PASSWORD to the following number
If you texted STOP your subscription would have been cancelled immediately. However if you believe you are still getting charged by Boltblue, please forward a copy of your phone bill showing that a text message was sent to Boltblue on the day you believe to have unsubscribed. This should be forwarded to email@example.com and must include your mobile phone number
To download content, simply text CLUB followed by the product ID you wish to download (for example CLUB 123456). The text should be sent to the Boltblue short code. Alternatively, you can login at our website with the user name and password supplied at the time of club subscription and download by selecting the content.
Most mobile phones are already correctly configured. The phone compatibility list is meant as a guide only, and is not necessarily based on the phone manufacturers' claims. Whilst we endeavour to maintain the accuracy of these details, different versions of a phones firmware for the same model may influence its compatibility. If you are unsure of your handsets compatibility please refer to the manufacturers handbook.
To reconfirm how and when you subscribed to the Boltblue services, please email firstname.lastname@example.org. Remember to include your mobile number when emailing.
The majority of the queries we receive are answered in our FAQ / Help section. However if you still have a question please email email@example.com. Remember to include your mobile number when emailing.